Terms and Conditions - Gardener Victoria
Welcome to Gardener Victoria. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.
1. Acceptance of Terms
These terms outline the rules and regulations for the use of Gardener Victoria's services. By accessing this website and/or using our services, you accept these terms in full and agree to abide by them. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Gardener Victoria offers a variety of gardening and landscaping services designed to meet the needs of our clients. Our services include but are not limited to:
- Residential gardening
- Commercial landscaping
- Garden maintenance
- Planting and planting design
- Hardscaping services
All services are provided in accordance with the highest industry standards, ensuring customer satisfaction and the health of your garden.
3. User Obligations
When using Gardener Victoria's services, users must:
- Provide accurate and complete information
- Maintain the confidentiality of their account details
- Respect the rights and property of others
- Comply with all applicable laws and regulations
3.1 Account Responsibility
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4. Payment Terms
Payment for services is due as per the agreed schedule. We accept various payment methods to facilitate your convenience:
- Credit/Debit Cards
- Bank Transfers
- Online Payment Platforms
Late payments may incur additional charges as specified in our billing policies.
5. Cancellation and Refund Policy
We understand that circumstances can change. If you need to cancel a service, please notify us at least 48 hours in advance. Refunds will be processed in accordance with the following guidelines:
- Full refunds for cancellations made within 48 hours before the service date
- Partial refunds for cancellations made less than 48 hours before the service date
- No refunds for services already rendered
6. Limitation of Liability
Gardener Victoria strives to provide exceptional services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service.
7. Intellectual Property
All content provided by Gardener Victoria, including text, graphics, logos, and images, is the property of Gardener Victoria and is protected by applicable intellectual property laws. Unauthorized use of this content is prohibited.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Changes to Terms and Conditions
Gardener Victoria reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Victoria.
11. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These terms constitute the entire agreement between you and Gardener Victoria regarding the use of our services, superseding any prior agreements.
12.1 Amendments
No amendment to these terms will be effective unless it is in writing and signed by both parties.
13. Termination
Gardener Victoria may terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including a breach of these terms.
13.1 Effects of Termination
Upon termination, your right to use the services will cease immediately. All provisions of the terms that by their nature should survive termination will remain in effect.
14. Indemnification
You agree to defend, indemnify, and hold harmless Gardener Victoria and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these terms.
15. Customer Support
We are committed to providing excellent customer support. For any questions or concerns regarding these terms, please refer to our support resources available on our website.